Cancellation Policy

  1. Cancellation Policy:

We understand that circumstances may require the cancellation of your scheduled aesthetic procedure. To ensure clarity and fairness, we have established the following cancellation rules:

  1. Notification Period:

If you need to cancel your appointment, we kindly request that you provide us with advance notice. The notification period is as follows:

   – Cancellations made at least 48 hours before the scheduled procedure: No penalty.

   – Cancellations made within 48 hours of the scheduled procedure: A cancellation fee will be applied.

  1. Cancellation Fee:

In the event of a cancellation made within 48 hours of the scheduled procedure, a cancellation fee equivalent to a portion of your deposit will be retained. The specific fee amount will depend on the procedure and will be communicated to you at the time of booking.

  1. Deposit Retention:

When you book your aesthetic procedure, we require a deposit to secure your appointment. If you cancel within the 48-hour notification period, a portion of this deposit will be retained as the cancellation fee. The remaining balance of the deposit, if any, will be refunded to you.

  1. Rescheduling:

We understand that unforeseen circumstances may arise, and you may need to reschedule your procedure. If you wish to reschedule, we encourage you to do so at least 48 hours before your appointment to avoid cancellation fees.

  1. Exceptions:


Exceptions to our cancellation policy may be considered on a case-by-case basis in extenuating circumstances.

By booking your aesthetic procedure with us, you acknowledge and agree to abide by these cancellation rules and deposit retention policies. We appreciate your understanding and cooperation in helping us provide exceptional service to all our clients.